Don’t Get Caught by SSM! Display Your Full Registered Company Name & Number In Your Website
A Big Announcement from SSM!
According to the Malaysian Companies Act 2016, Section 30(2)(b), all companies registered under the Act must display their full company name and updated registration number on their websites and social media pages.
Companies that fail to do so may be subject to further action by SSM (Companies Commission of Malaysia/Suruhanjaya Syarikat Malaysia), such as RM50,000 penalty or 3-year imprisonment, or both.
So, you must be wondering, how exactly should you display these important information?
Here is the way you should display it:
Example: Exabytes Network Sdn Bhd (Company No. 200201008429 (576092-T)
Next, what about website and other online documents?
Publication on Websites and Other Online Channels
According to the explanation provided by SSM (Suruhanjaya Syarikat Malaysia), a company is required to display its official name and registration number on the following channels (in an electronic/online version):
- Business letters, notices and other official publications;
- Bills of exchange, promissory notes, endorsements and order forms;
- Cheques purporting to be signed by or on behalf of the company
- Orders invoices and other demands for payment, receipts and letters of credit purporting to be issued or signed by or on behalf of the company;
- All other forms of business correspondence and documentation
Source: https://www.ssm.com.my/Pages/Legal_Framework/Document/Act%20777%20Reprint.pdf > Page 59
Please treat the following as an example: Exabytes Website (on footer)
Additionally, companies should reveal their address and phone number to website visitors so they can get in touch with the website owner, business, or organization.
This shows that the website owner is open to communication and values the input of visitors.
Example: Exabytes Contact Us page
Publication on Social Media Platforms
Although the Companies Act 2016 itself doesn’t mandate companies to publish this information on social media platforms, we received a letter of notice and a confirmation from the compliance department in SSM regarding the issue.
Moreover, it is common practice for companies to display their registration details on their websites and social media profiles to enhance their credibility and transparency.
Example: Exabytes Facebook page
Additionally, companies should ensure that any personal data displayed on their websites or social media profiles is handled in accordance with the Personal Data Protection Act 2010 (PDPA).
Wait, before you leave, are you wondering…
Why Is Transparency Important to Your Company?
Having accurate and up-to-date business information on a company’s website and social media platforms is essential for maintaining legal compliance, building trust with customers, and improving customer service.
Moreover, potential customers are more likely to contact a business that provides transparent information about its company, products, and services.
This will, no doubt, enable the company to generate more leads and increase its competitive advantage.
So, be transparent. Your company will soon reap the benefits!
FAQs about Registered Company Name & Registration Number
1. How do I get my new company number?
The new company number can be obtained from the SSM Portal.
2. Where must a company display its name and registration number as per regulations?
A company must display its registered name and company registration number at its registered office and all locations where it conducts business.
3. What must a company do if it has changed its name?
According to the Companies Act 2016, the former name of a company that has changed its name under section 28 or 29 must appear beneath its present registered name for at least 12 months from the date of the change, as per subsection.
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